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Company Information


Year Established: 1990



1212 Pittsford Victor Rd
Pittsford, NY 14534
United States
Phone: +1 585 248-9720
Email: specifiersupport@lenels2.com

Other Location(s)

LenelS2 - Framingham MA
One Speen Street
Framingham, MA 01701
United States
Phone: +1 508 663-2500
Email: specifiersupport@lenels2.com

Support Resources

Security Specifier Support Resource A&E Support
Eric Joseph -
Director of Business Development - A&E
Phone: 508-431-8063
Email: eric.joseph@carrier.com

Security Specifier Support Resource A&E Support
Robert LaBella - A&E Program Director
Email: robert.labella@carrier.com

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Company Overview

Carrier Fire & Security Americas Corporation, LenelS2 Division is a global leader in advanced physical security solutions, including access control, video surveillance and mobile credentialing. The LenelS2 technology includes web-based and mobile applications enhanced by cloud-based services. Incorporating open architecture, LenelS2 provides scalable, unified security management solutions to customers ranging from global enterprises to small and mid-size businesses. With industry-leading education, technical support, professional services, and custom solutions, LenelS2 remains committed to creating a superior experience for every customer, every time. LenelS2 was the first open architecture security platform to help customers achieve ultimate integration flexibility on every aspect of their system, from access control and video management to operating systems and databases. Today, LenelS2 provides solutions for corporations worldwide, including Fortune 100 firms, financial institutions, universities, and government facilities. With the OnGuard solution, LenelS2 continues to advance its capabilities to support end users with current and even more critically future security requirements. The open architecture that allows OnGuard to integrate seamlessly with advanced third-party technologies also enables cost-effective system migration and protection of legacy investments. LenelS2 was established in 1991 as an IP based access control and identity management software company and was named Lenel, headquartered in Rochester, New York. The company’s vision was to provide superior, cutting edge software solutions to the security marketplace while continuing to evolve a seamlessly integrated suite of product offerings. The OnGuard platform was launched in 1995 as a security system solution enabling customers to achieve ultimate integration flexibility on every aspect of their system, from access control and video management to operating systems and databases. LenelS2 continues to expand the portfolio offering to include seamlessly integrated video solutions, alarm integration and building management solutions. LenelS2 was acquired by United Technologies Corporation (UTC) in 2005 under its UTC Climate, Controls & Security division (CCS) and ultimately was a part of the Fire and Security Products group. In 2010 UTC acquired GE Security, which was the parent company of the current Casi Rusco Picture Perfect access control system. As years passed, UTC also acquired S2 Security in 2018, and subsequently merged it with Lenel to form LenelS2. UTC announced the company's intention to separate its commercial businesses, Carrier, and Otis, into independent entities in November of 2018. In April of 2020, LenelS2 became a part of Carrier Global Corporation (NYSE: CARR), a leading global provider of healthy, safe, and sustainable building and cold chain solutions. In addition, Carrier Global Corporation is a global leader and provider of HVAC, refrigeration, building automation, fire safety and security products and is an industry leader across its portfolio including industry-leading brands such as Carrier, Kidde, Edwards, LenelS2 and Automated Logic.

Featured Products


OnGuard  Logo

The OnGuard platform security system integrates seamlessly with OnGuard video, intrusion, access and fire products and offers remote access and management functionality. OnGuard modules such as Visitor Self Service, Cardholder Self Service and BlueDiamond Mobile add functionality, simplify operations and improve security.
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NetBox  Logo

With unmatched speed and reliability, our feature-rich NetBox access control systems centralize credential-based access control, intrusion detection and video applications for a unified, 100% web-based management experience. Designed around the scope of your institution's needs, our systems work with existing infrastructure and peripheral devices, making deployment easy. As your organization and needs grow, migrating to our larger access control systems is seamless.
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Elements  Logo

The LenelS2™ Elements™ system is a comprehensive, intuitive access control and video solution built for the cloud. The Elements system is a scalable solution, ideal for small- to medium-sized businesses to enterprises with satellite locations. The system is available as a standalone solution but can also integrate with the OnGuard® access control platform using the Elements OnGuard Connector to extend enterprise-level security to any building or office.
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BlueDiamond  Logo

Unmatched experience in mobile applications. For flexible migration to mobile credentialing, the BlueDiamond readers work with both existing badges and mobile devices, and include a wide range of options that support Bluetooth 4.0 Low Energy. All BlueDiamond readers feature a sleek, compact design and durable proven electronics.
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Magic Monitor

Magic Monitor  Logo

Magic Monitor unifies access control, video surveillance, forensics, digital signage and live Internet feeds in a single, easy-to-use client. Magic Monitor appliances provide plug-and-go client solution options ranging from single displays to command center workstations and expansive video walls. A software only solution is also available.
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NetVR  Logo

The NetVR™ video management system is well suited for small businesses and supports up to 16 IP cameras and up to 4TB of video storage.
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VRx  Logo

VRx™ video management systems provide a next-generation experience featuring UHD playback, deep learning analytics capabilities, on-board object detection and more.
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Cumulus  Logo

Cumulus™ is a cloud-based tool and dashboard for monitoring and administration of LenelS2 access control and video systems.
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OnGuard Visitor Self-Service

OnGuard Visitor Self-Service  Logo

The OnGuard Visitor Self Service (VSS) module from Lenel enhances the OnGuard Visitor Management option capabilities of the OnGuard system by simplifying the visitor management process. Pre-registration saves time on administrative tasks and provides the front desk and security personnel with key information on visitors to the property ahead of time.
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